This means that we issue a bill for the reading estimated based on the average water consumption of last 12 months. Estimated bill may not reflect the actual consumption. To correct the estimated bill, please report your actual water meter reading.
We issue estimated bills if the actual water meter reading has not been reported on time i.e. as per the contract.
To avoid estimated bills, please report your actual water meter reading up to 5 days before or on the 5th day after the end of the established billing period, at the latest.
In case you do not wish to report the readings, we suggest you arrange a Payment Plan. With that, you would only need to report your water meter reading once a year. Throughout the year, you will pay for the water and wastewater services on a monthly or a quarterly basis, as per the average consumption set out in the Payment Plan. Read more about a Payment Plan.