Principles of governance

We are committed to creating a better life with pure water. By being part of the natural water cycle through our business, we provide our customers with clean water that they can use with confidence, knowing that the same water will be returned to nature in a way that is safe for the environment. To make this vision a reality, we have set five strategic objectives that are the cornerstones of our business:

Sustainable urban development

We enable the sustainable urban development by providing high-quality water services, pioneering advanced stormwater solutions and developing green urban space. We connect our customers to the vital water infrastructure and deliver excellent customer experiences using smart solutions and digital service channels.

Reducing environmental impact

We reduce the environmental impact of our customers to ensure that a clean Baltic Sea is maintained and that surface water is used as a sustainable resource. We promote the circular economy, use renewable energy generated in our own operations and adopt advanced technologies.

Ensuring continuity

We ensure the continuity of vital water services by maintaining our assets in a reliable condition, building resilience to climate change and risks, and implementing robust cyber security measures.

Affordable prices

We strive to maintain affordable prices for our customers by continuously improving our efficiency through advanced technologies, digitalization and automation. We invest wisely and in partnership with local authorities and other utility owners.

Employee satisfaction and strong shareholder relations

We value employee satisfaction and strong relationships with shareholders. We invest in our people by promoting a safe and fair working environment and supporting continuity through a well-designed succession programme. We work together to grow company’s value and meet the expectations of our shareholders.

Our values